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The East Cornwall Primary Care Network is calling on people living and visiting Cornwall to have fun, stay safe and if they need health care to use the most appropriate service as it gears up for a very busy ‘bank holiday-style’ weekend.

With pubs, bars, restaurants, tourist hotspots and accommodation beginning to reopen after more than 100 days of coronavirus lockdown this weekend, the county is going to be much busier than it has been in recent weeks.

The emergency department will remain open for business for serious and life-threatening illnesses or injuries, such as heart attacks or strokes. In instances such as these people should go straight to the emergency department or dial 999.
If a situation arises that is urgent but not serious people are asked to use NHS 111.
You can Help us to help you by using NHS 111. Dial 111 or go online to 111.nhs.uk where you can find a full range of local health services. If you aren’t sure what to do and you have a minor injury use 111 and they will direct you to the most appropriate location to get help.

The NHS 111 telephone number is a single point of telephone contact when you need medical help or advice and it is not an emergency

Doctors surgeries in Cornwall are still under restrictions related to the Covid pandemic and striving to reduce footfall through Practices as much as possible, to keep our staff and patients safe. Please do not arrive without an appointment. Local patients who are registered with a GP practice in Cornwall currently access their surgeries in much the same way as the rest of the UK. If you become unwell whilst on holiday in Cornwall, in the first instance, please call NHS 111 .

Patients can access the NHS 111, 24-hours-a-day, every day. The number is free to call from landlines and mobile phones (Pay-as-you-go mobiles must have 1p credit to access the service) and will ensure you get the right care, in the right place, at the right time.  Please continue to call 999 for emergencies.

Medication

In order to make the most of your holiday don’t forget sufficient supplies of any medication for the duration of your stay. Chemists and pharmacies are found in every town across Cornwall, however opening hours will vary. If you have had a recent illness or hospital admission please check with your doctor that you are well enough to travel… and most of all enjoy your holiday!

To find your nearest pharmacy visit nhs.uk/pharmacy

If you are in Cornwall and realise you do not have your medication, repeat prescription or replacement medication, please telephone and arrange through your home General Practice as normal. If you have internet access you may find it easier to do this on your GP Surgery website. Access to repeat or replacement prescriptions can now be done remotely across the country and medications electronically delivered to a local pharmacy for you to collect. 

Please #HelpUsHelpYou by staying safe – keep respecting physical distancing, washing those hands & wearing those masks. If you need healthcare and it’s not an emergency, use NHS 111 or a Minor Injuries Unit

Should you find yourself needing medical assistance here are some quick links to your nearest health services while in Cornwall:

Corona Virus
If you have symptoms of coronavirus (a high temperature or a new, continuous cough), call or use the online 111 coronavirus service
Pharmacy
To find your nearest pharmacy visit nhs.uk/pharmacy 
Minor Injury Unit
If you are not sure whether your injury is minor and can be treated in a minor injuries unit, contact NHS 111.
Mental Health
Call the 24/7 NHS mental health telephone support helpline on 0800 038 5300 for advice and triage.
Repeat Prescriptions
You can order repeat prescriptions via your GP practice website or the NHS App. (Medication can be collected at a pharmacy near to you)
Emergency Department 

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© East Cornwall Primary Care Network 2020